Rural Transportation Collaborative (RTC)

2023 Holiday Schedule

About RTC –

Rural Transportation Collaborative (RTC) is a division of the Tri-Valley Public Transportation Department for Tri-Valley Opportunity Council, Inc.

RTC is a partnership program that coordinates volunteer drivers to transport those who have no other means of transportation or cannot drive.  The RTC drivers donate their time and are reimbursed the IRS rate per mile they drive to cover the expenses they occur while on the road (gas, car maintenance, insurance, etc.)

RTC is a curb to curb, mileage based public transportation volunteer driver program. People are transported for medical, dental, court, visitations and other approved purposes.  RTC volunteer drivers are available seven days a week with extended hours.

The core service area is Polk, Red Lake, Pennington, Norman, Mahnomen, Marshall and Kittson counties. We have working agreements with multiple other counties and have provided transportation to customers that have appointments as far as Minneapolis, Rochester as well as many North Dakota destinations.

Becoming a Customer –

Several insurance providers do cover the cost of transportation as part of your insurance coverage.  Please call the toll free number on the back of your card to inquire what your policy will cover.  If you do qualify, it is very important to provide all necessary information to your provider and they will notify RTC of your appointment.

If you are a customer that would be responsible for paying the expense for the RTC driver, you will be required to fill out a single page application.  You may at any time call RTC and we can give you an estimate on what the charge will be.  RTC does require half the estimated cost up front as a deposit on the ride for a new client’s first ride.

Information Needed For a Ride

  • Address
  • Date of Birth
  • Phone Number
  • Appointment Date
  • Appointment Time
  • Location where they will be picked up
  • Location of appointment (Agency Name, Address, Phone number)
  • Number of Passengers
  • Estimate length of appointment (when the appointment will be complete)
  • Location of Drop-Off

*If unable to provide this information, please see sheet. When information is known, please fill out this form and either email the completed form to rtc@tvoc.org, bring it to the address located, fax the completed sheet or mail the sheet to the address below

Becoming a Volunteer Driver –

RTC volunteer drivers use their own vehicles and donate their time and are reimbursed the IRS rate per mile they drive to cover the expenses they occur while on the road (gas, car maintenance, insurance, etc.). If you are interested in becoming a volunteer driver please click here to fill out an application. You may fill it out online or print the application and bring in to the office address listed below.

Rural Transportation Collaborative
Tri-Valley Public Transportation
1345 Fairfax Avenue
Crookston, MN 56716
Toll Free: 866-884-2695
Local: 218-281-9082
Fax: 800-475-6494

Please contact us at 800-201-3432 or at transit@tvoc.org for more information on RTC.